Digital Sign Player

How to turn on the digital sign player?
Plug the power cord into a working power outlet You must use a surge protector for the device to be covered under warranty You will see a  blue ligh...
Mon, Apr 8, 2019 at 2:50 PM
Problem: The screen keeps flickering strange colors
Ensure the HDMI cable is securely inserted into the HDMI port on the TV Ensure the HDMI cable is securely inserted into the HDMI port on the Player Unplu...
Tue, Apr 9, 2019 at 8:33 AM
Problem: My HDTV tells me there is "no signal found"
Make sure you have the correct HDMI input selected using your TV remote Unplug the player's power cable, wait 5 seconds, and plug the cable bac...
Thu, Jul 15, 2021 at 4:19 PM
Problem: My remote control will not work
Ensure that you are using the correct remote control for your player model (the serial number can be found on a sticker on the bottom of the device). M...
Tue, May 11, 2021 at 10:41 AM
Problem: I only see a black screen on my display ---
Press the HOME button on the remote control Select Help Select Redownload Playlist Your player will now wipe its local cache and download a new copy fr...
Thu, Apr 18, 2019 at 4:47 PM
Problem: My digital sign is not receiving updates
Verify using your cell phone, laptop or desktop that the same network the player is connected to is properly working Power cycle your player unplug the...
Thu, Apr 18, 2019 at 4:49 PM
How do I update the player app version?
Press the Home button on the remote control Go to the green “Settings” icon Go to “Device” and choose “App update” Once the update is downloaded...
Tue, Apr 9, 2019 at 2:49 PM
How to Update Date & Time
How to Update Date & Time Press the “Home” button on your remote control Open the green “Settings” app. Go to “Device” and select “Date & ...
Tue, Apr 9, 2019 at 2:51 PM
How to Connect to WiFi
Press the “Home” button on your remote control Go to the green “Settings” icon Select “Network” and go to “Network Setup” Choose “Wirel...
Wed, Mar 24, 2021 at 11:03 AM
How to Adjust the Screen Resolution
How to Adjust the Screen Resolution   Press the “Home” button on your remote control Go to the green “Settings” app Select “Device” and go to “sc...
Tue, Apr 9, 2019 at 3:07 PM