How to reauthorize your Instagram integration

PLEASE NOTE: 

Instagram has decided to discontinue support for their API starting December 4, 2024. Unfortunately, this means our Instagram integration will no longer function as expected after this date. 

While we are disappointed by this change, we want to assure you that we will be evaluating alternative solutions to continue providing you with the quality features and support you’ve come to rely on from truDigital. 

What You Need to Know: 

• Our Instagram integration will only be fully functional until December 4, 2024. We suggest removing any Instagram content from your live playlists, as this will not happen automatically. 

• The Facebook API will remain unaffected and continue to operate as usual. 

If you have any questions or need assistance, feel free to reach out to our support team at support@trudigital.com or 801-852-9898. 

Until December 4th, 2024, here's how to reauthorize your 

 Select your Instagram integration and click Edit

Select Edit Template

Click the block to edit the integration

Review and accept the terms

Click the Instagram Login button

Log in with your Instagram account.  If you’ve already logged in on your browser, this window may open and close itself

After authorizing your Instagram account, click the blue Save button to save the block.

Next click the green save changes button at the top left to save the template

Your Instagram integration is now reauthorized! If you haven’t already, you can add the template to your live playlist.